Compass Works Help

Support centre

Browse common topics or read up on the basics of our customer experience.

Open APIs

REST and webhook APIs, fully versioned, with first-party client libraries.

Regional data residency

Pin customer data to EU, US or APAC regions to meet local requirements.

SDKs and CLI

Tooling for JavaScript, Python, Go and a scriptable command line.

Common questions

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

Need more help? Reach out to us.
© 2026 Compass Works · London, United Kingdom